FOR RESEARCH LEADERS WHO CAN HANDLE IT

The Coffee Shop Theory of Insights

Six shops. One of them is yours. You will not like which one.

SIX QUESTIONS · TWO MINUTES NO LOGIN · NO DEMO

Begin

ONE · THE QUESTION

What if you walked in and just bought the beans?

A coffee shop sells an experience. The beans are raw material. Most research teams are running coffee shops, badly. They have baristas (researchers), regulars (stakeholders), beans (content), and an owner (the head of insights). The shop either thrives, or it gets treated as a commodity bean supplier.

This is a different way of looking at the work your research team does. Six questions, one verdict, one move you can make on Monday. Be honest. We will be.

TWO · THE SIMULATOR

Run the shop for ninety seconds.

Stakeholders walk in. Each one wants something different. Click a stakeholder, then choose how you serve them. Speed matters. So does depth. So does whether you build anything reusable.

Your choices reveal which shop you actually run. The quiz below will confirm it.

Time 90
Money $0
Served 0
Walked Out 0
Captured 0
COFFEE SHOP
Open the shop.
Three kinds of stakeholders, three ways to serve them. Click a stakeholder waiting at the counter, then pick a move. They get impatient if you wait too long.
QUICK ANSWER
(blue)
DEEP BRIEF
(copper)
STRATEGIC
(rich brown)
Shift Over
N
The Neighborhood
The destination. The default.
Served0
Walked Out0
Captured0
Reinvest in the shop $0 available
THREE · THE QUIZ

Six questions. One verdict.

0 OF 6
Answer all six to read your verdict.
FOUR · YOUR VERDICT
N
The Neighborhood
The destination. The default.
ONE MOVE
THE OTHER FIVE SHOPS
SIX · IF YOU PICKED UP THE BOOKLET

There is also a postcard in the back of Field Guide N° 03.

Tear it out. Write your letter. Mail it back with a stamp. We will mail you a bag of beans roasted to match your archetype, plus a hand-signed note from our COO if your card earns one.

Postcard-mailers get the beans. Brief-readers get the brief. Both are real. Friction is the qualification.